Frequently Asked Questions

Find answers to the most common questions about our services. If you don’t find what you’re looking for, feel free to reach out to us directly.

Frequently Asked Questions

Get answers to common questions about our services

Standard service: up to 10 days
Premium service: 2–3 working days (extra fees apply)

We provide three levels of service through the UK Foreign, Commonwealth & Development Office (FCDO):

A. Same-Day Service – Documents are processed by the FCDO on the same day and delivered to you the following day.

B. Next-Day Service – Documents are processed by the FCDO the next working day and delivered the day after.

C. Standard Service – Documents are processed under the normal FCDO schedule (typically 1–2 weeks, depending on workload).

Yes — we offer full notarisation service where required.

Yes, if your document is not in English. We provide certified translations.

We accept scan copies for translations. However, originals will be needed for non-electronic apostille

A clear scan is usually sufficient — unless an authority specifically asks for the original.

Yes. Our certified translations are accepted by the Home Office, universities, and most UK authorities.

We cover all major world languages, including Arabic, French, Spanish, Italian, German, Portuguese, Chinese, Russian and more.

Yes, we can issue additional certified copies on request.

Usually no — we can use common video conferencing platforms. If you have one you prefer, we'll do our best to support it.

We'll conduct a test beforehand. If video fails, we can switch to phone / audio only to maintain service.

Yes — many courts, hospitals and authorities accept remote interpreting so long as the interpreter is certified.

All major world languages, and many less common ones. Tell us what you need, and we'll match you with the right interpreter.

Standard service: up to 10 days
Premium service: 2–3 working days (extra fees apply)

We provide three levels of service through the UK Foreign, Commonwealth & Development Office (FCDO):

A. Same-Day Service – Documents are processed by the FCDO on the same day and delivered to you the following day.

B. Next-Day Service – Documents are processed by the FCDO the next working day and delivered the day after.

C. Standard Service – Documents are processed under the normal FCDO schedule (typically 1–2 weeks, depending on workload).

Yes — we offer full notarisation service where required.

Yes, if your document is not in English. We provide certified translations.

We accept scan copies for translations. However, originals will be needed for non-electronic apostille

Get in touch with us today.

We are accredited ITI corporate members, ensuring certified translators, strict ethics, and robust quality assurance for every project.